
On March 13, Apple closed all of its retail stores outside of Greater China in an effort to slow the spread of COVID-19. As regions around the world eased shelter-in-place orders, Apple has reopened its stores with additional safety procedures and a new social distancing protocol. In the US, each state has slightly different guidelines for reopening businesses, which may leave you wondering: is my Apple Store open?
Apple monitors local health data and government guidance to determine when individual store locations can safely reopen, and has detailed its comprehensive safety measures in an open letter to customers. Health and safety procedures will vary slightly from store to store based on local policies. In regions where Apple Stores have reopened, the company is focusing on service and support at the Genius Bar. Apple encourages customers to continue shopping online with the Apple Store app, as many locations are open for shopping appointments, curbside, or storefront service only.
Apple Stores in the US began reopening on May 11. Some locations have closed and reopened again since June due to local COVID-19 outbreaks. If you need to visit an Apple Store during the pandemic, we’ve created a simple guide with just the key information you need to know about the new experience. To book a one-on-one shopping appointment, visit Apple’s website or the Apple Store app.
We’ll update this article as new information is made official, so check back often.
Is My Apple Store Open?
Tap the arrow ➡️ icon on the map below to view which Apple Stores have reopened, which will reopen soon, and which have reclosed.
- Red ◆ pins mark closed stores
- Green ● pins mark reopened stores
- Yellow ◉ pins mark stores that will reopen soon
- Gray ■ pins mark reopened stores that closed again following looting or local COVID-19 spikes
Note: some locations are open for appointment, curbside, or storefront service only.
UpdateD SEPTEMBER 21, 9:00 P.M. CDT
📍 Curbside, Storefront, Or In-Store? | ||
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Apple has temporarily modified the services offered at many stores | ||
for customer safety and convenience. | ||
Reopened US stores offer several service levels: | ||
🏬 In-Store Service & Sales | ||
You are welcome inside for appointments and shopping while maintaining social distancing guidelines. Store hours and customer occupancy may be reduced. | ||
🚪 Storefront Service & Sales | ||
Online orders, prescheduled Genius Support, and one-on-one shopping appointments are available at Apple’s door. Walk-in support and shopping will return soon. | ||
🚘 Curbside Service & Sales | ||
Online orders and prescheduled Genius Support appointments are available from your vehicle. An Apple team member may guide you to a designated pickup and appointment zone near Apple’s door. Walk-in support and shopping will return soon. | ||
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Check below the hours section on your local store’s webpage | ||
to see if modified service is offered. | ||
🗓 Your Curbside Appointment | ||
When you schedule a Curbside Genius Support appointment, you’ll be asked to provide a contact number. On the day of your service, an Apple Genius will contact you with directions to your appointment. |
🌐 Store Status By Region | ||
Region | Stores | Open |
🇦🇺 Australia | 22 | 17* |
🇦🇹 Austria | 1 | 1 |
🇧🇪 Belgium | 1 | 1 |
🇧🇷 Brazil | 2 | 0 |
🇨🇦 Canada | 29 | 29 |
🇨🇳 China mainland | 42 | 42 |
🇫🇷 France | 20 | 20 |
🇩🇪 Germany | 15 | 15 |
🇭🇰 Hong Kong | 6 | 6 |
🇮🇹 Italy | 17 | 17 |
🇯🇵 Japan | 10 | 10 |
🇲🇴 Macao | 2 | 2 |
🇲🇽 Mexico | 2 | 0 |
🇳🇱 Netherlands | 3 | 3 |
🇸🇬 Singapore | 3 | 3 |
🇰🇷 South Korea | 1 | 1 |
🇪🇸 Spain | 11 | 6* |
🇸🇪 Sweden | 3 | 3 |
🇨🇭 Switzerland | 4 | 4 |
🇹🇼 Taiwan | 2 | 2 |
🇹🇭 Thailand | 2 | 2 |
🇹🇷 Turkey | 2 | 2 |
🇦🇪 UAE | 3 | 3 |
🇬🇧 UK | 38 | 38 |
🇺🇸 US | 271 | 194* |
420 of 512 Apple Stores Open | ||
*AU: All stores in Victoria reclosed. | ||
*ES: 5 stores reclosed in Madrid and Zaragoza. | ||
*US: 69 stores are reclosed. 2 remain reclosed from looting. | ||
Updated September 21, 9:00 P.M. CDT |
🟢 COVID-19 Reopening Timeline | |
🇨🇳 | February 14 • China • (Select Stores) |
🇨🇳 | March 12 • China • (All Stores) |
🇰🇷 | April 18 • South Korea |
🇦🇹 | May 5 • Austria |
🇦🇺 | May 7 • Australia • (Select Stores) |
🇩🇪 | May 11 • Germany |
🇺🇸 | May 11 • US • (Select Stores) |
🇨🇭 | May 12 • Switzerland |
🇮🇹 | May 19 • Italy • (Select Stores) |
🇨🇦 | May 20 • Canada • (Select Stores) |
🇯🇵 | May 27 • Japan • (Select Stores) |
🇦🇺 | May 28 • Australia • (All Stores) |
🇸🇪 | May 28 • Sweden • (Select Stores) |
🇹🇭 | June 1 • Thailand |
🇯🇵 | June 3 • Japan • (All Stores) |
🇧🇪 | June 4 • Belgium |
🇪🇸 | June 4 • Spain • (Select Stores) |
🇮🇹 | June 4 • Italy • (All Stores) |
🇪🇸 | June 8 • Spain • (All Stores) |
🇹🇷 | June 8 • Turkey |
🇦🇪 | June 8 • UAE |
🇫🇷 | June 9 • France |
🇸🇪 | June 10 • Sweden • (All Stores) |
🇳🇱 | June 10 • Netherlands |
🇬🇧 | June 15 • UK • (Select Stores) |
🇸🇬 | June 24 • Singapore |
🇨🇦 | June 29 • Canada • (All Stores) |
🇬🇧 | July 29 • UK • (All Stores) |
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🔴 COVID-19 Reclosure Timeline | |
🇺🇸 | June 20 • US • (11 Stores) |
AZ • FL • NC • SC | |
🇺🇸 | June 25 • US • (7 Stores) |
TX | |
🇺🇸 | June 26 • US • (14 Stores) |
FL | |
🇬🇧 | June 30 • UK • (1 Store) |
Leicester | |
🇺🇸 | July 1 • US • (16 Stores) |
FL • MS • TX • UT | |
🇦🇺 | July 2 • AU • (1 Store) |
Maribyrnong | |
🇺🇸 | July 2 • US • (30 Stores) |
AL • CA • GA • ID • LA • NV • OK | |
🇺🇸 | July 4 • US • (1 Store) |
Pittsburgh, PA | |
🇺🇸 | July 8 • US • (2 Stores) |
CA • GA | |
🇦🇺 | July 9 • AU • (4 Stores) |
Victoria | |
🇺🇸 | July 10 • US • (12 Stores) |
CA • MD • OH • TN | |
🇺🇸 | July 12 • US • (1 Store) |
AL | |
🇺🇸 | July 13 • US • (1 Store) |
CA | |
🇺🇸 | July 15 • US • (9 Stores) |
CA • KS • MD • MO • VA • WI | |
🇺🇸 | July 18 • US • (3 Stores) |
AR • CA • NC | |
🇺🇸 | July 19 • US • (5 Stores) |
OH • TN | |
🇺🇸 | July 22 • US • (2 Stores) |
CA • DC | |
🇺🇸 | July 26 • US • (4 Stores) |
MO • OH • VA | |
🇺🇸 | July 31 • US • (1 Store) |
CA | |
🇺🇸 | August 1 • US • (3 Stores) |
AK • CA | |
🇺🇸 | August 2 • US • (2 Stores) |
KY • NV | |
🇭🇰 | August 6 • HK • (1 Store) |
Kowloon Tong | |
🇪🇸 | August 7 • ES • (1 Store) |
Zaragoza | |
🇨🇦 | August 7 • CA • (1 Store) |
QC | |
🇺🇸 | August 10 • US • (1 Store) |
IN | |
🇺🇸 | August 19 • US • (3 Stores) |
HI | |
🇪🇸 | August 24 • ES • (4 Stores) |
Madrid | |
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